Responsive design is on the rise. Rely on these guiding principles to craft responsive emails that will work well on a wide range of devices.
A few years ago, teaching a class on business writing to young PR professionals, I explained that emoticons or “smileys” had no place in emails to clients. Too cute, too casual, too lazy, I lectured. Now, smileys have crept into my own client emails to a somewhat embarrassing degree. I’m caught between the desire to […]
Many of my business contacts and coworkers know me primarily through e-mail; the impression I make is almost entirely via the written word. What can I do to avoid embarrassing myself in writing? The Grammar Queen points the way.