In 2006, software giant SAP launched an important campaign to deliver thought-leadership papers and PowerPoint presentations for more than a dozen industries ranging from consumer packaged goods to fabricated metals. The goal? Assure prospective customers that SAP understands their unique business challenges. When SAP marketing director Danny Nail began looking for writers to craft these critical pieces, the Content Bureau quickly rose to the top of his list. “Everywhere I asked, I got back one name: the Content Bureau,” remembers Nail. “Now I know why.”
The Content Bureau worked with subject-matter experts all over the world to get smart on each industry, diving in deep to uncover each segment’s pain points.
What struck Nail most was how little he actually needed to be involved in the process. “I’ve never had to do so little hand-holding,” he explains. “One call and the writer comes back with a piece that’s 80-90% complete. All of our stakeholders, from industry experts to industry marketing people, are blown away by the quality of the work.”
The thought-leadership pieces were a huge success—and were localized for use in geographies around the world. Concludes Nail, “Bar none, the Content Bureau is my favorite writing team. They rock.”
" All of our stakeholders, from industry experts to industry marketing people, are blown away by the quality of the work. "
—Danny Nail, Marketing Director, SAP