The Secret to Writing Better PPMs: Go Formal

The Truth About Marketing Writing

Most of my career in marketing writing was spent at PeopleSoft, a business software outfit, which during my tenure grew from 100 employees to 12,000 by the time it was devoured by Oracle in 2004. (As manager of PeopleSoft Creative Services writers, I attempted to...
The Secret to Writing Better PPMs: Go Formal

Field Note #1: The New Sales Funnel

Sometimes I’m alarmed by how much business terminology, particularly in sales and marketing, borrows from the brutal lexicon of warfare: words such as strategy, tactics, campaign, and force (as in sales force) each hearken back to Sun Tzu’s The Art of War. The field...